PDPL & compliance

Saudi PDPL and SDAIA: what your website has to do now that enforcement is real

Saudi Arabia moved from grace period to enforcement in September 2024, and by early 2026 SDAIA had issued roughly 48 decisions. The recurring causes are boringly consistent: no lawful basis, unauthorised disclosure, inadequate safeguards, marketing without consent.

Saudi Arabia's Personal Data Protection Law has been enforceable since 14 September 2024, and by early 2026 SDAIA had issued roughly 48 enforcement decisions. Unlike several regimes in the region, this one has a track record — and the pattern in it is consistent enough to plan against.

What the penalties are

Provision What it covers Maximum
Article 35 Disclosing sensitive personal data unlawfully, with intent to harm or for personal benefit 2 years' imprisonment + SAR 3M
Article 36 Other violations of the law and its regulations SAR 5M
Article 36 (repeat) Repeat offence Maximum may be doubled
Breach notification Notifying SDAIA of a breach that risks data or data subjects within 72 hours

Two things distinguish this from the UAE picture. First, the amounts are in the law itself, not delegated — so they can be quoted without hedging. Second, criminal liability attaches to individuals, not just the entity.

What the enforcement decisions have in common

Across the decisions issued so far, four causes recur:

Recurring cause How it shows up on a website Visible from outside?
No valid lawful basis Data collected for one purpose, used for another; consent bundled into one checkbox Yes
Unauthorised disclosure Records reachable by changing an identifier; data shared with third-party tools without basis Yes
Inadequate safeguards Injection points, exposed admin panels, outdated components, forms without TLS Yes
Marketing without consent Pre-ticked boxes, no working unsubscribe, data reused from an unrelated purpose Yes
All four are checkable without your cooperation

That is the uncomfortable part. A regulator, a competitor or a disgruntled customer can establish most of these from the public side of your website. You do not get to find out first.

Consent is the default, and that changes the design

The Saudi law leans on consent as the default lawful basis more heavily than regimes built around legitimate interest. Practically, for a website:

  • Separate purposes, separate consent. Fulfilling an order, sending marketing and running analytics are three purposes. One checkbox covering all three is the single most common design failure.
  • Withdrawal has to work. If subscribing takes one click and unsubscribing takes an email to support, that is a finding waiting to happen.
  • Sensitive data raises the stakes. Health, biometrics, religious or ethnic data pull you into Article 35 territory, where the exposure is criminal as well as financial.

Cross-border transfers

Transfers outside the Kingdom carry their own conditions, and this is where SaaS-heavy stacks quietly fall out of compliance. Your CRM, your analytics, your support desk, your email provider and your hosting may all sit elsewhere. Each is a transfer, and each needs a basis you can point to. The failure mode is not refusal — it is never having documented it.

The 72-hour clock

Notification to SDAIA is due within 72 hours of becoming aware of a breach that poses risk. Three practical consequences:

  1. "Becoming aware" starts the clock, so record the moment of discovery deliberately. Teams that cannot say when they found out argue from a weak position.
  2. You cannot notify accurately without logs. Retention long enough to reconstruct what was reached is not an operational nicety; it determines whether your report is fact or guesswork.
  3. Preserve before you remediate. Wiping the server destroys the evidence that establishes scope, and you still have to explain the incident afterwards.

What to fix on the website itself

Technical hole
SQL injection in a search or filter parameter
Consequence
Full customer table extracted automatically
Under PDPL
Inadequate safeguards + notifiable breach; Art. 35 exposure if sensitive data
Technical hole
Another customer's record by changing an ID
Consequence
Systematic enumeration, no exploit needed
Under PDPL
Unauthorised disclosure — one of the recurring findings
Technical hole
Analytics and ad pixels loading before consent
Consequence
Identifiers sent to third parties by default
Under PDPL
Disclosure without basis, and it is trivially observable

Checklist

  1. Confirm you are in scope: any personal data of individuals residing in Saudi Arabia.
  2. Map each form and each purpose to a lawful basis; unbundle marketing consent.
  3. Make withdrawal of consent as easy as granting it, and test the path end to end.
  4. Inventory every transfer outside the Kingdom and record the basis for each.
  5. Identify sensitive data you hold — health, biometrics, and similar — and restrict access to it separately.
  6. Test the site externally for injection, broken access to other users' records, exposed admin interfaces and backups, outdated components.
  7. Check which trackers fire before consent.
  8. Name the person who notifies SDAIA, and draft the notification template in advance.
  9. Enable logging with retention sufficient to investigate within 72 hours.
  10. Re-test after fixes, and put the technical check on a schedule.

Sources

  1. Saudi Personal Data Protection Law (Royal Decree M/19) — SDAIA
  2. SDAIA — Saudi Data & AI Authority
  3. OWASP Top 10

FAQ

Is the Saudi PDPL actually being enforced?
Yes. The grace period ended on 14 September 2024, and by early 2026 SDAIA had issued around 48 enforcement decisions confirming violations and applying sanctions. This is no longer a law that exists only on paper.
What are the penalties?
Article 35 covers unlawful disclosure of sensitive personal data with intent to harm or for personal benefit: up to two years' imprisonment and a fine of up to SAR 3 million. Article 36 covers other violations, with fines up to SAR 5 million, and the maximum may be doubled for repeat offences.
How long do we have to report a breach?
Notification to SDAIA is required within 72 hours of becoming aware of a breach that poses a risk to personal data or data subjects. Affected individuals must be informed without undue delay where the breach may cause them harm.
Does the law apply to companies outside Saudi Arabia?
Yes, where they process the personal data of individuals residing in the Kingdom. A foreign business with Saudi customers is in scope, and cross-border transfers carry their own conditions under the transfer regulations.
What do SDAIA decisions most often concern?
The recurring themes are processing without a valid lawful basis, disclosure of data to third parties without authorisation, insufficient technical and organisational safeguards, and marketing communications sent without consent. Three of those four are visible from outside a website.
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